Terms of service
Operating terms for managed setup, subscription access, acceptable use, and the launch QA guarantee.
Managed service
Zappy Calls configures an automated receptionist from customer-approved facts, rules, calendars, routing, and disclosures. Customers remain responsible for the accuracy and lawfulness of information they provide.
Billing
The launch offer is $500 setup and $499 monthly, with 500 included receptionist minutes and $0.60 per additional minute. Subscription changes are handled in the Stripe Customer Portal.
Setup-fee guarantee
If the system cannot pass the agreed launch QA or go live as specified, the setup fee may be refunded. This is not a promise of leads, appointments, jobs, or revenue.
Prohibited use
No unlawful telemarketing, deception, fabricated consent, payment-card collection over voice, harassment, impersonation, or use outside approved service and messaging rules.
Availability
Provider outages may route calls to a configured human number or voicemail. No communications platform can guarantee uninterrupted service.
Changes and contact
Material changes will be posted with a revised effective date. Questions and account notices can be submitted through the support and booking form on this site.