SMS terms
Consent, frequency, opt-out, support, and carrier disclosures for transactional messages.
Program description
Messages are customer-care messages from the roofing company a caller contacted. They may include requested appointment confirmations, reminders, rescheduling, cancellations, callback updates, and service follow-up. Promotional messages require a separate opt-in.
Consent
SMS is optional and is not required to book an appointment or purchase services. Opt-in evidence is stored with phone number, time, source, disclosure version, and—when permitted—associated call evidence.
Frequency and charges
Message frequency varies with the caller’s request. Message and data rates may apply.
Opt-out and help
Reply STOP to opt out. Reply START to re-subscribe where supported. Reply HELP for help. Opt-out state is synchronized before further sends.
Privacy
Message bodies and phone numbers are not sent to product analytics. See the Privacy Policy for processing and retention information.
Sender requirements
Messages are sent only after the roofing company’s brand and campaign are approved and its number is assigned. Each message identifies the roofing company. Carrier delivery is not guaranteed.